Turn happy customers
into 5-star reviews.
On autopilot.
Reputone is the voice-first reputation platform. Our AI agents call your customers, capture honest feedback, and route 5-star moments to Google — while quietly intercepting bad ones before they ever post.
Last 30 days
Reputation overview
Avg rating
4.8
+0.3
5★ reviews
284
+162
Recovered
37
+12
Response
100%
Trusted by multi-location operators across
The 1-star problem nobody talks about.
90% of your happy customers will never leave a review unless asked. But the 3% who had a bad day? They'll find Google in seconds — and a single 1-star review costs the average local business ~30 customers before it's buried.
90%
of satisfied customers won't leave a review unprompted
1.4★
average rating drop from a single un-recovered bad experience
$1,800
average monthly revenue lost per location with sub-4★ rating
Four steps. Zero effort. Results in 7 days.
We call your customer
An AI voice agent — indistinguishable from a real person — calls minutes after their visit. 97 languages. Local accents. Sounds like you.
It listens, empathizes, learns
Natural conversation gathers honest feedback. The agent thanks the happy ones and apologizes — with context — to the unhappy ones.
5★ → public. 1-2★ → you only
Promoters get the Google review link by SMS instantly. Detractors get private feedback routed straight to your manager — before they post.
Your rating climbs. Forever.
Watch your Google rating, review velocity, and recovery rate rise week over week from a single dashboard across every location.
Everything you need to own your reputation.
Built from the ground up for multi-location operators who've outgrown the “send a link in a text” approach.
Real-time voice agents
Sub-300ms latency. Customers can interrupt, ask questions, change topics — just like a human. Natural intonation across 97 languages.
97 languages, 124 accents
Spanish, Mandarin, Punjabi, Arabic, French — match your customer base perfectly. Switch mid-call if needed.
Smart review gating
Negative experiences are routed privately to managers. Positive ones get the Google link. 100% policy-compliant.
Multi-location dashboard
One pane of glass for every store, location, or franchise. Compare performance, drill into outliers.
AI review-draft assist
Customers who want to leave a review but don't know what to say get a polished, first-person draft they can edit and post.
Sentiment & CSI analytics
Every call gets sentiment-scored automatically. Spot trends, identify training opportunities, and prove ROI.
SMS, email, voice — orchestrated
Multi-channel review requests. Your customer chooses how to respond. We meet them there.
Beyond Google
Yelp, TripAdvisor, Booking.com, Facebook, Trustpilot — coming soon. One platform for every public reputation surface.
5-minute setup
Connect your Google Business profile, upload your customer list, pick a voice. Your first call goes out today.
Indistinguishable from a real conversation.
Our agents don't read scripts. They listen, adapt, empathize, and recover difficult moments — in any language, with any accent. Here's what a real call sounds like.
AVA · AI Agent
Hi Maria! This is Ava calling from Skyline Bistro. Do you have a quick moment? I just wanted to thank you for stopping by last night — how was everything?
MARIA · Customer
Oh, it was wonderful actually. The pasta was incredible.
AVA · AI Agent
That's so lovely to hear — I'll pass that on to chef Marco, he'll be thrilled. Would you mind if I sent you a quick link to share that experience on Google? It would mean the world to our small team.
MARIA · Customer
Of course, send it over!
AVA · AI Agent
Sending it now. Thanks again, Maria — we hope to see you soon.
Every industry where reputation pays the bills.
Restaurants & Hospitality
Call after dine-in or delivery. Recover food complaints before they become 1-star Yelp posts.
Hotels & Resorts
Call at checkout. Multi-language. Capture the magic moments while they're still fresh.
Auto Dealers & Service
Call after service. Surface warranty issues. Drive your DealerRater and Google scores up.
Healthcare & Med Spas
HIPAA-aware workflows. Surface patient concerns privately. Celebrate great outcomes publicly.
Retail & E-commerce
Call after delivery. Catch returns before they happen. Convert delight into Trustpilot stars.
Home Services
Call after the job. HVAC, plumbing, landscaping — turn one-time jobs into 5-star referrals.
4.7×
more reviews per month
+1.3★
avg Google rating uplift
84%
promoter response rate
<5min
to set up your first agent
Results, in their own words.
“We went from 3.9★ to 4.7★ in eleven weeks. The AI catches things our staff would never have time to follow up on.”
Daniel R.
GM, 14-location restaurant group
“Half my Google reviews used to be furious. Now negative feedback comes to my phone first. Game changer.”
Priya S.
Owner, Med Spa chain
“We process 600+ service tickets a week. Reputone calls every single one. Our DealerRater jumped 40 places.”
Marcus T.
Service Director, Auto Dealer
Simple, minute-based. No per-call gotchas.
Simple monthly pricing. Upgrade, downgrade, or cancel anytime.
Starter
For growing multi-location brands.
- 2 locations
- 300 / month AI voice minutes
- Google review automation
- SMS + email outreach
- Smart review gating
- Sentiment analytics
- Multi-language voice (97 languages)
- Custom voice & accent
- Priority support
Business
For chains, franchises, enterprise.
- 5 locations
- 1,000 / month AI voice minutes
- Everything in Starter
- Ask AI — RAG chatbot
- White-label options
- Dedicated success manager
Questions, answered.
Your reputation, on autopilot.
Starting today.
Join hundreds of operators who've stopped chasing reviews and started compounding them.