Turn happy customers
into 5-star reviews.
On autopilot.
Reputone is the voice-first reputation platform. Our AI agents call your customers, capture honest feedback, and route 5-star moments to Google — while quietly intercepting bad ones before they ever post.
Last 30 days
Reputation overview
Avg rating
4.8
+0.3
5★ reviews
284
+162
Recovered
37
+12
Response
100%
Trusted by multi-location operators across
The 1-star problem nobody talks about.
90% of your happy customers will never leave a review unless asked. But the 3% who had a bad day? They'll find Google in seconds — and a single 1-star review costs the average local business ~30 customers before it's buried.
90%
of satisfied customers won't leave a review unprompted
1.4★
average rating drop from a single un-recovered bad experience
$1,800
average monthly revenue lost per location with sub-4★ rating
Four steps. Zero effort. Results in 7 days.
We call your customer
An AI voice agent — indistinguishable from a real person — calls minutes after their visit. 97 languages. Local accents. Sounds like you.
It listens, empathizes, learns
Natural conversation gathers honest feedback. The agent thanks the happy ones and apologizes — with context — to the unhappy ones.
5★ → public. 1-2★ → you only
Promoters get the Google review link by SMS instantly. Detractors get private feedback routed straight to your manager — before they post.
Your rating climbs. Forever.
Watch your Google rating, review velocity, and recovery rate rise week over week from a single dashboard across every location.
Everything you need to own your reputation.
Built from the ground up for multi-location operators who've outgrown the “send a link in a text” approach.
Real-time voice agents
Sub-300ms latency. Customers can interrupt, ask questions, change topics — just like a human. Natural intonation across 97 languages.
97 languages, 124 accents
Spanish, Mandarin, Punjabi, Arabic, French — match your customer base perfectly. Switch mid-call if needed.
Smart review gating
Negative experiences are routed privately to managers. Positive ones get the Google link. 100% policy-compliant.
Multi-location dashboard
One pane of glass for every store, location, or franchise. Compare performance, drill into outliers.
AI review-draft assist
Customers who want to leave a review but don't know what to say get a polished, first-person draft they can edit and post.
Sentiment & CSI analytics
Every call gets sentiment-scored automatically. Spot trends, identify training opportunities, and prove ROI.
SMS, email, voice — orchestrated
Multi-channel review requests. Your customer chooses how to respond. We meet them there.
Beyond Google
Yelp, TripAdvisor, Booking.com, Facebook, Trustpilot — coming soon. One platform for every public reputation surface.
5-minute setup
Connect your Google Business profile, upload your customer list, pick a voice. Your first call goes out today.
QR pages for every location
Each location gets a branded mini-site + QR code. Customers scan to call you, request a callback, or leave a review — instantly.
Indistinguishable from a real conversation.
Our agents don't read scripts. They listen, adapt, empathize, and recover difficult moments — in any language, with any accent. Here's what a real call sounds like.
AVA · AI Agent
Hi Maria! This is Ava calling from Skyline Bistro. Do you have a quick moment? I just wanted to thank you for stopping by last night — how was everything?
MARIA · Customer
Oh, it was wonderful actually. The pasta was incredible.
AVA · AI Agent
That's so lovely to hear — I'll pass that on to chef Marco, he'll be thrilled. Would you mind if I sent you a quick link to share that experience on Google? It would mean the world to our small team.
MARIA · Customer
Of course, send it over!
AVA · AI Agent
Sending it now. Thanks again, Maria — we hope to see you soon.
Turn every receipt, table, and storefront into a tap-to-talk portal.
Every location gets a personalized mini-site and downloadable QR code. One scan, and your customer can call you, ask the AI agent to call them back in 30 seconds, or leave a review — without typing a thing.
- Callback in <30 secondsCustomer enters their number, the AI agent dials immediately.
- Branded QR codesDownload PNG or SVG. Print on receipts, signage, business cards, packaging.
- Smart mobile experienceOpen-now status, hours, address, multi-platform review links — all in one tap.
- Real attributionTrack views, calls, callbacks, and review clicks per location, per source.
Every industry where reputation pays the bills.
Restaurants & Hospitality
Call after dine-in or delivery. Recover food complaints before they become 1-star Yelp posts.
Hotels & Resorts
Call at checkout. Multi-language. Capture the magic moments while they're still fresh.
Auto Dealers & Service
Call after service. Surface warranty issues. Drive your DealerRater and Google scores up.
Healthcare & Med Spas
HIPAA-aware workflows. Surface patient concerns privately. Celebrate great outcomes publicly.
Retail & E-commerce
Call after delivery. Catch returns before they happen. Convert delight into Trustpilot stars.
Home Services
Call after the job. HVAC, plumbing, landscaping — turn one-time jobs into 5-star referrals.
4.7×
more reviews per month
+1.3★
avg Google rating uplift
84%
promoter response rate
<5min
to set up your first agent
Results, in their own words.
“We went from 3.9★ to 4.7★ in eleven weeks. The AI catches things our staff would never have time to follow up on.”
Daniel R.
GM, 14-location restaurant group
“Half my Google reviews used to be furious. Now negative feedback comes to my phone first. Game changer.”
Priya S.
Owner, Med Spa chain
“We process 600+ service tickets a week. Reputone calls every single one. Our DealerRater jumped 40 places.”
Marcus T.
Service Director, Auto Dealer
Questions, answered.
Your reputation, on autopilot.
Starting today.
Join hundreds of operators who've stopped chasing reviews and started compounding them.